Cerro San Cristobal E-Bike Tour - M-F 10 a.m. to 6 p.m.
Other City Tours: M-S with daily departures a 9:30 a.m. and 2:30 p.m.
Easter Island: are from 9 a.m. to 8 p.m.
We’re located at the foot of the Metropolitan Park of Santiago (Cerro San Cristobal, Bellavista Pio Nono St. entrance) The best way to get to us is by metro (we are conveniently located not far from the Baquedano station), taxi, hotel bus, Santiago's Micros (bus service) or walking.
Street parking is available on side streets near entrance to the park.
Simple! For guided tours you can reschedule or cancel 48 hours in advance of your scheduled reservation and you will get 100% refund. No questions asked. If you choose to cancel your reservation with less then 48 hours before your scheduled reservation you will be charged 100% of your reservation.
We recommend non-baggy pants and shorts with sneakers or any type of enclosed footwear. NO FLIP FLOPS!!!! If the weather is a bit chilly, we recommend a wind breaker or something heavier depending on your need. All of our bikes come with a handlebar bag for your personal belongings.
In Santiago all of our guided tours start and finish at our location at the Cerro San Cristobal. On Easter Island all tours start and finish at the Hiti Uira bike shop located near the soccer field.
Yes absolutely. Please call or email us for more information: firstname.lastname@example.org
Yes. All guided and self-guided (Easter Island) tours require a valid form of ID.
Yes, helmet use is required by law and yes you can bring your own if you prefer (our helmets are sanitized daily).
You need to be 18 years old for guided and self-guided tours.
If you’ve never ridden a bike before or don’t feel comfortable on a bike we don’t recommend our service.
Every rental includes; E-bike, helmet, handlebar bag and repair kit.
“E-Bikes” as commonly known are very much like traditional bicycles. They just happen to have a little bit (or a lot, depending on the level you select) of boost that helps riders conquer their routes. If you can ride a normal bike you can ride an e-bike!
No. Under the law electric bikes are treated like normal bikes.
We include the following: knowledgeable tour guide, e-bike, lights, helmet, handlebar bag and water. A support person "Techie" will also be provided. This person will be a back-up to the guide and will also carry spare everything (tires, water, chains, batteries etc.)
A minimum of 2 and a maximum of 8 depending on the tour selected.
Yes. At least 24 hours in advance. Subject to availability. On Easter Island walk-ins are welcome to swing by and check on our availability and scheduling.
Ideally we recommend that you arrive 20 minutes before your scheduled reservation.
In some cases that may be true, but with e-bikes you don’t have to worry. With on-demand pedal assist you can keep up with anyone.
The advantages are countless!! There's nothing like riding with a knowledgeable and friendly guide who will show you the best that Santiago has to offer!
Yes, almost of all of them have bike paths and almost all of our tours will incorporate many of the beautiful parks of Santiago.
In Santiago it doesn’t rain very often. But before your reservation starts you should check the weather forecast and bring appropriate clothing. We do not provide rain coats. In case of heavy rain, we will send you an alert and the option to reschedule.
We recommend that you do bring small change with you. There are some public facilities in a few of the parks that require a small fee to use (we are aware, for example, that one must pay to use the toilets on Cerro Santa Lucia). Better to be safe than sorry (or busting to go to the toilet!)!
Depending on pedal assist usage, 4-5 hours (personally tested!!).
No, not at the moment. Each bike is charged over night.
The battery has enough juice in it for you to enjoy tours. If it does run out of power, no worries! They turn into normal bikes when the motor is off. For guided tours and large groups, a Techie with spare everything will accompany you.
No, not at the moment.
No, not at the moment.
32 km/h per manufacturer specs.
Yes. The bike can assist as little or as much boost as you want just by pressing a button. The levels of boost are 30%, 60% and 90%.
Yes. For every rental we offer an orientation on the aspects of the bike. No one gets on a bike without the orientation
It depends. In Santiago all of our tours have specific routes and times. On Easter Island however our tours are self-guided and we only recommend routes that are best suited for our bikes and riders. However, you can always deviate if you spot something interesting.
For every rental we include in the handlebar bags emergency contact information. For guided tours, we also provide you with a Techie who will carry extra tires, batteries, water, a first aid kit etc. Should they not be able to fix your bike, they will give you theirs (guaranteed fun!!)
It is mandatory that all riders carry their own traveler’s or local insurance. Easybici is not responsible for any type of accident as described in the rental agreement and rental waiver. If an accident does occur, our staff is fully trained to follow strict protocols in order to ensure passenger safety and well-being.